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Research Your Way To Business Success

Tuesday, April 25, 2017

/ by Nurdin Budi Mustofa
If you’re setting up a business or you’re eager to boost your turnover, you may be focusing on new marketing strategies or product development. This is all very well, but have you ever stopped to think about how research could bring you success? You may think you know who is buying your products and what else is out there on the market, but how well do you really know your target market and do you really know what the competition is up to?

Getting to know your customers

If you haven’t launched a product yet, you should never underestimate the importance and value of getting to know potential customers. You probably have a target market in mind, but what do you really know about them? In-depth research can provide you with a plethora of information about the client you’re targeting and how they feel about the products or services you intend to sell. Host focus groups, stop people in the street and ask them questions, attend tradeshows, and send out some surveys. Gather as much information as possible to help you streamline your marketing approach, set prices, and find out more about what that consumer wants.

Market research can aid you at every step. You can obtain information about desired price points, gain an insight into shopping habits and make decisions about packaging and branding just from a few conversations, analyzing survey findings and taking part in focus groups. If you’ve got an array of designs you’re considering for the stand up pouches you plan to use for your product, for example, you can see which option proves most popular. If you’re not set on a retail price, the opinions shared by potential customers could help you to determine a suitable figure. If you’re not sure whether to offer online shopping as well as opening a store, the feedback you receive could prove invaluable in helping you make that decision.

Research Your Way To Business Success

Competing against your rivals

Research is not all about finding out what makes your clients tick. It’s also helpful for enabling you to keep an eye on your competition. If you’ve got a brand new product in the pipeline, for example, it pays to have an idea about what you’re going to be competing with when it comes onto the open market. How much is a rival firm charging? Where are their products on sale? Who is buying them? How is your product different and what will make people buy it?

Improving your business

Once you’ve got an established client base, you can utilize research techniques to try and improve your business. Nobody wants to plateau after a promising start. You should always aim for continued success. Ask your customers to provide feedback and highlight any problems. Encourage them to share their ideas on how you could make the website or the sales process better and ask them about why they chose you over other companies. You can always learn from research, even if you encounter the odd negative comment from time to time.

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